To call and speak to someone, you must have either: A pass phrase given to you by
the student (NEW!). This pass phrase is unique to you. A security code given to you
by the student.
Student FAQs
Proxy Access (sometimes called Guest Access) allows students to grant view-only access
to common student records.
Proxy Access also allows students to grant themselves access to information about
their student record over the phone.
Using Proxy Access, students can grant view-only access to the following:
Account Summary
Tax Notification 1098-T
Financial Aid History
Financial Aid Award Package
Financial Aid Status
Student Grades (final grades only)
Student Holds
Student Profile
Student Schedule – Detail
Student Schedule – Week at a Glance
Students' proxies may be anyone who the student wishes to grant access: parents, guardians,
spouses, partners, etc.
Proxy Access also allows students to grant themselves access to information about
their student record over the phone.
For Yourself: Click ‘add new’. Enter your name, catamount email, select ‘other’ for
relationship,enter the passphrase you wish to use. Select ‘all’ authorizations. Then press submit.
You can make changes to any proxy's access by returning to the Proxy Access page in
myWCU and clicking on Proxy Management. Click on the proxy's name to make any adjustments.
Log into MyWCU; Type "Proxy" in the search menu; select "Manage Proxy Access to My
Student Record"; Click "Add New" to add a new proxy.
Newly admitted students will have an option to setup Proxy Access through the onboarding
preregistration process.
Current WCU students are able to grant proxy access through their myWCU accounts.
Using Proxy Access, students can grant view-only access to the following:
Account Summary
Tax Notification 1098-T
Financial Aid History
Financial Aid Award Package
Financial Aid Status
Student Grades (final grades only)
Student Holds
Student Profile
Student Schedule – Detail
Student Schedule – Week at a Glance
If you change email addresses or forget your password, contact your student. Only
the student can reset passwords or change the email address associated with your access.
When your student resets your password or your email address, you will receive a new
temporary single-use password and link similar to when you claimed your initial access.
If the information is included in the list above of records that are eligible for
allowed access, you may contact your student and ask for authorizations to be updated.
Some information (such as 5th/8th/11th week grades, tests, homework, quizzes, Canvas
assignments, HIPAA protected information, etc) is not available through Proxy Access.
No, guests with proxy access are not able to make any changes to student schedules.
Yes. View-only access is limited by vendor functionality, the access your student
grants you, and university policy. Emails, texts, tests, homework, quizzes, and HIPPA
protected records are examples of records you are not allowed to see.
Students picking up transcripts must present a valid picture ID. A second party who
has written authorization from the student and a valid picture ID may pick up a requested
academic transcript.
