TIES Office & Computer Requirements

Computer Hardware

Technology of Instructional Engineering Systems (TIES)

The Technology of Instructional Engineering Systems (TIES) office is the internal technical support unit within the College of Engineering. This office works in collaboration with Central IT. The primary focus of the "TIES" Office is to support the software and computer technology utilized within the college. College of Engineering students and faculty may visit the TIES office during office hours for specialized technology support or submit a ticket at . Refer to the list below for details on the support available in the TIES office.

Student Support

 

We recommend the following system configuration:

  • Windows 11 Operating System
  • At least 32GB RAM
  • At least a 15" screen
  • An advanced graphics card to handle 3D graphics processing (Nvidia or AMD)
  • Recommended Computer: Dell Precision, Inspiron or Dell Pro Max Series
    Note: Dell Hardware warranty can be serviced on campus!

 Dell offers a student discount by visiting and clicking "Get Your Discount," then create a Dell account to verify student status. Once student status has been verified, laptops can be custom-designed at to receive a student discount. 

Some of the software that the College of Engineering utilizes can be downloaded and installed free on personal computers. This software can be accessed within the college's Canvas course. Current students can access the course by logging into

Many of our engineering applications are available via our Virtual environment. Just visit and download the client. After logging in, click on "Engineering 3.0".  

 

WCU's Division of Information Technology handles general technology support. Requests for support can be submitted online at or by phone at  828.227.7487. Walk-up support is also offered at Technology Commons.

TIES Office

WCU College of Engineering

Belk 270

Monday - Friday: 8am - 5pm

828.227.2748